Standalone Partner service
Nomni Partner support
Get help with invitation-only access, a one-time code, statements, quotes, messages or the iOS app.
Before contacting support
- Confirm you are using the approved work email or mobile number from your invitation.
- Request one new one-time code and enter only the newest code. Never send that code to anyone, including support.
- If you can sign in, reply in the app Inbox so your Partner Success Manager receives the organisation-scoped context.
What to include
Tell us whether you are using the web portal or iOS app, the screen name, the approximate time, and the wording of the error. Do not send passwords, one-time codes, API keys, bank details or identity documents by email.
Contact
Email the monitored Nomni Partner mailbox at grace@nomni.ai, or contact the Partner Success Manager who invited you.